Frequently Asked Questions

Everything you need to know about shopping with Girls with Gems.

How long will it take for my order to arrive?

We offer express shipping on all domestic orders, which typically arrive within 1-3 business days. International shipping times vary by location but generally take 5-10 business days.

What is your return policy for online purchases?

We accept returns on full-priced items for a store credit or exchange within 14 days of delivery. Please ensure items are in their original condition with all tags attached.

Do you offer styling advice or personalized consultations?

Yes! Our expert stylists are available for in-store appointments or virtual consultations to help you find the perfect outfit for any occasion.

How do I know what size to choose?

Each product page includes a specific size guide and fit notes. Since we curate a range of international designers, we recommend checking the individual brand's measurements or contacting our team for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna.

How can I track my shipment?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.